Manology
Billericay, Essex, United Kingdom
Manology respects your privacy and is committed to protecting any personal information you provide to us.
This Privacy Policy explains how we collect, use and store personal data submitted through our website, including contact forms, enquiry forms and similar online submissions.
1. Information we collect
When you complete a form on our website, we may collect personal information such as:
your name
email address
phone number
any message or enquiry details you choose to provide
basic technical information, such as your IP address, browser type and website usage data
We only collect information that is relevant to your enquiry or our services.
2. How we use your information
We use the information you provide to:
respond to your enquiry
contact you about our services
manage appointments, bookings or requests
improve our website and customer experience
keep appropriate business records
comply with any legal or regulatory obligations
We will not sell your personal information to third parties.
3. Lawful basis for using your data
We process your personal data where it is necessary to respond to your enquiry, provide our services, manage our business, or where we have a legitimate interest in communicating with you about your request.
Where we use your information for marketing, we will only do so where we have a lawful basis to contact you, and you can opt out at any time.
4. Sharing your information
We may share your data with trusted service providers who help us operate our website, manage communications, provide booking systems or deliver our services.
These providers are only allowed to use your information where necessary to provide their services to us.
We may also share information where required by law.
5. How long we keep your data
We will only keep your personal information for as long as necessary to deal with your enquiry, provide our services, maintain business records, or meet legal requirements.
Enquiry form submissions will usually be kept only for as long as they remain relevant to your enquiry or our relationship with you.
6. How we protect your information
We take reasonable steps to keep your personal data secure and protect it from unauthorised access, loss, misuse or disclosure.
7. Your rights
Under UK data protection law, you have rights over your personal data. These may include the right to:
request access to the personal data we hold about you
ask us to correct inaccurate information
ask us to delete your information
object to or restrict how we use your information
withdraw consent where we rely on consent
complain to the Information Commissioner’s Office
To exercise your rights, please contact us using the details below.
8. Cookies
Our website may use cookies or similar technologies to help the site work properly, understand website traffic and improve the user experience.
Where required, we will ask for your consent before using non-essential cookies.
9. Contact us
For questions about this Privacy Policy or how we handle your personal data, please contact:
Manology
Billericay, Essex, United Kingdom
You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk if you are unhappy with how your personal data has been handled.